Our company
We are Kindred, and our purpose is to create, deliver and maintain cleaning services for commercial and learning environments. We believe that clean, healthy spaces are essential for productivity and success. Therefore, we go above and beyond to provide our clients with the best possible cleaning services.
Kindred has a wealth of experience in running specialist cleaning contracts across the UK. We employ over 2,000 operatives who are experts in their field and combine their skills with cutting edge technology to provide you with an exceptional service.
The cleaning requirements of every building vary depending on its use. That’s why we offer a wide range of cleaning services to meet your specific needs. From classrooms to boardrooms, we’ve got it covered.
We are committed to providing our clients with the best possible cleaning services. We know what we stand for, and as our business continues to develop and grow, we are clear on the kind of company we want to be: the leading provider of cleaning services for commercial and education spaces across the UK.
We are Kindred, and our purpose is to create, deliver and maintain cleaning services for all kinds of spaces, including education and work environments. We believe that clean, healthy spaces are essential for learning and productivity. That’s why we go above and beyond to provide our customers with the best possible cleaning services.
We have a wealth of experience in running specialist cleaning contracts across the UK. We employ over 2,000 cleaners who are experts in their field. We use the latest cleaning technologies and products to ensure that your spaces are clean and sanitary.
We understand that the needs of education and work spaces vary. That’s why we offer a wide range of cleaning services to meet your specific needs. We can clean classrooms, boardrooms, offices, police stations, washrooms and much, much more.
We are committed to providing our customers with the best possible cleaning services. We are accountable to our customers and focused on meeting their needs. We know what we stand for, and as our business continues to develop and grow, we are clear on the kind of company we want to be: the leading provider of cleaning services for education and work spaces across the UK.
Our vision
To be the preferred cleaning services provider within the education and commercial sectors by always exceeding our clients expectations.Our mission
To go above and beyond to make learning and working environments clean, safe and healthy places for everyone. Therefore, giving complete peace of mind to our clients, their staff and students.Our values
Meet some of our team
As you would expect, we are very proud of our team, their skills and industry knowledge but it is more than just that,
it is about the individual personalities which also help to shape and make the business what it is.
Richard Carter
Founder and Chairman
Richard started the company in 1988 with just one cleaning contract and successfully... Read more
Richard Carter
Founder and Chairman
Richard started the company in 1988 with just one cleaning contract and successfully grew the business organically as owner and Managing Director for 25 years. During this time the business established a strong reputation for effective management and outstanding customer service. In his spare time, Richard can often be found on the tennis court.
Simon Wrenn
Managing Director
Simon joined the company as Managing Director in 2013 and is passionate about assembling... Read more
Simon Wrenn
Managing Director
Simon joined the company as Managing Director in 2013 and is passionate about assembling, developing and nurturing talented teams that deliver outstanding results. He set up his first business aged just 19 and has over 25 years’ experience delivering exceptional growth within the Facilities Management sector. Outside of work, Simon likes to complete marathons in unusual locations including the Sahara Desert, the North Pole and Antarctica.
Victoria Potter
Operations Director
Following our acquisition of Expedite Complete Business Solutions, Victoria joined Kindred ... Read more
Victoria Potter
Operations Director
Following our acquisition of Expedite Complete Business Solutions, Victoria joined Kindred in April 2022 and has quickly established herself as an exceptional member of the senior leadership team. Victoria is renowned for her commitment to outstanding levels of customer service and her effective management style. When not working, she can be found cheering from the side-lines at her children’s football matches or relaxing on long dog walks.
Susannah Clements
Commercial Director
Susannah joined as Commercial Manager in 2018 and was quickly promoted to Director. She has... Read more
Susannah Clements
Commercial Director
Susannah joined as Commercial Manager in 2018 and was quickly promoted to Director. She has worked to develop innovative solutions that are carefully tailored to each customer’s requirements. She has also delivered cost savings initiatives that have provided exceptional value to customers in both the education and commercial sectors. At weekends, Susannah can often be found indulging her passion for cold water swimming in England’s chilly lakes and coastal waters.
Chris Harding
Customer Experience Director
Chris has made a career out of consistently exceeding the expectations of customers for over 25... Read more
Chris Harding
Customer Experience Director
Chris has made a career out of consistently exceeding the expectations of customers for over 25 years. His attention to detail and commitment to the needs of the customer ensures that our teams are always striving to achieve their best results. Chris is a self-confessed petrolhead who has owned more than 100 cars but who is now a convert to electric vehicles.
Jason Blee
Finance Manager
Jason joined the Kindred team in 2013 soon after graduating from university. ... Read more
Jason Blee
Finance Manager
Jason joined the Kindred team in 2013 soon after graduating from university. The sheer growth of the business over the years has brought about unique challenges that Jason has always been keen to solve with spreadsheets, code scripts, or a humble pen and calculator. Being environmentally conscious, Jason can usually be seen on his road bike for his commute to the office. Outside of work, you will often find him in the dojo, where he's been training in Karate since his childhood.
Chris Harding
Head of Customer Experience
Chris has made a career out of consistently exceeding the expectations of customers for over 25... Read more
Chris Harding
Head of Customer Experience
Chris has made a career out of consistently exceeding the expectations of customers for over 25 years. His attention to detail and commitment to the needs of the customer ensures that our teams are always striving to achieve their best results. Chris is a self-confessed petrolhead who has owned more than 100 cars but who is now a convert to electric vehicles.
Susannah Clements
Commercial Director
Susannah joined as Commercial Manager in 2018 and was quickly promoted to Director. She has... Read more
Susannah Clements
Commercial Director
Susannah joined as Commercial Manager in 2018 and was quickly promoted to Director. She has worked to develop innovative solutions that are carefully tailored to each customer’s requirements. She has also delivered cost savings initiatives that have provided exceptional value to customers in both the education and commercial sectors. At weekends, Susannah can often be found indulging her passion for cold water swimming in England’s chilly lakes and coastal waters.
Lucy Waller
Marketing & Change Director
Lucy joined the company in 2021 having spent 20 years working in a variety of roles within the... Read more
Lucy Waller
Marketing & Change Director
Lucy joined the company in 2021 having spent 20 years working in a variety of roles within the investment management sector. She led our rebrand from Ridge Crest Cleaning to Kindred and while continuing to manage and develop our brand, Lucy also leads our CSR initiatives and change management. When not working, she can be found with her family or adding to her extensive shoe collection.
Louise Schmitt
Operational Support Manager
Louise joined us in 2022, after making the leap from a 12-year career in the legal sector... Read more
Louise Schmitt
Operational Support Manager
Louise joined us in 2022, after making the leap from a 12-year career in the legal sector to facilities management, seeking a refreshing challenge. She's proven to be an adaptable problem-solver, bringing fresh perspectives to our team. Louise excels in developing tailored solutions for our clients, demonstrating her commitment to customer satisfaction. Beyond work, she's a self-confessed plant-aholic who loves to host parties in her garden, highlighting her ability to create memorable experiences both personally and professionally.
